Terms and Conditions
Last Updated: 13/03/2025
Welcome to Dyson King Online Shop. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1.1 These Terms and Conditions apply to all purchases made through the Dyson King online shop.
1.2 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.
2.1 Our online shop sells discontinued and end-of-line stock, as well as DK Collectibles.
2.2 Due to the nature of discontinued stock, all items are subject to availability and may not be restocked once sold out.
2.3 We make every effort to accurately display product descriptions and images, but we do not guarantee that all details are error-free or that colours displayed on screens accurately reflect the actual product.
3.1 All prices are listed in GBP (£) and include VAT where applicable.
3.2 We reserve the right to change prices at any time without prior notice.
3.3 Payments must be made in full at the time of purchase using one of the accepted payment methods displayed at checkout.
3.4 Orders are only processed once payment has been received and cleared.
4.1 Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.
4.2 Once an order has been placed and confirmed, cancellations are only permitted before the order has been dispatched. If the order has already been shipped, you must follow the returns process outlined in Section 6.
4.3 We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity. If an order is cancelled, you will receive a full refund.
5.1 We aim to dispatch orders within 2 business days. Delivery times may vary depending on location and shipping method selected.
5.2 Shipping costs are calculated at checkout and are non-refundable unless the order is cancelled before dispatch.
5.3 We are not responsible for delays caused by couriers, customs, or other external factors beyond our control.
6.1 As we sell discontinued and end-of-line stock, returns are only accepted for faulty or damaged items.
6.2 If you receive a faulty or damaged item, you must notify us within 7 days of receipt and provide photographic evidence.
6.3 Approved returns must be sent back in their original condition and packaging. We will either replace the item (subject to availability) or issue a refund.
6.4 We do not accept returns for change of mind purchases.
7.1 As our products are discontinued, they are sold "as-is" without any manufacturer warranty unless otherwise stated.
7.2 We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8.1 All content on this website, including text, images, logos, and product descriptions, is the property of Dyson King and may not be used without our permission.
9.1 We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and store your personal information. By using our website, you agree to our Privacy Policy.
10.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
10.2 Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the UK courts.
For any questions regarding these Terms and Conditions, please contact us at info@dysonking.co.uk